Privacy Policy
Introduction
Fractional Property Solutions Limited (“FPS”) is committed to keeping your information private. By ‘your information’ we mean any information about you that you or third parties provide to us. We will retain information collected about you for as long as permitted for legitimate business purposes.
Who is collecting it
Your personal information is obtained from you if you enquire about our services or, for example, if you sign up to receive our newsletter.
Log data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyse our user’s usage. You can read more about Google Analytics here https://www.google.com/analytics.
You can install the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout) for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
How we use your personal data
If received as part of a general enquiry about our services, we keep your contact details on file in order to be able to contact you on an ongoing basis as required. We also send newsletters and information about our activities to those people who have specifically requested to receive the same.
Collection of sensitive personal information
We do not collect sensitive information.
Who your data will be shared with
We will not share your personal data.
Privacy policy principles
Principle 1: Lawfulness, Fairness and Transparency
We will only collect and use your information where we have lawful grounds and legitimate business reasons to do so. We will be transparent and inform you how we obtain and use your information
Principle 2: Purpose Limitation
We will specify exactly what the Personal Data collected will be used for and will not use it for any other purpose unless you have been informed.
Principle 3: Data Minimisation
We will not ask for more information than we need for the purpose for which we are collecting it.
Principle 4: Accuracy
We will update our records when you inform us that your details have changed and will continually review the quality of our information.
Principle 5: Storage Limitation
We will implement and adhere to retention policies for your data and securely dispose of it at the end of the retention period.
Principle 6: Integrity & Confidentiality
We will process your information in a way that ensures appropriate security of the Personal Data, including protection against unauthorised processing, and against accidental loss or destruction. We will use appropriate technical and organisational measures to ensure the integrity and confidentiality of Personal Data is maintained at all times.
Principle 7: Accountability
We will demonstrate that the six Data Protection Principles (outlined above) are met for all Personal Data for which we are responsible. We will also train our staff on our privacy obligations.
Our site is hosted by Heart Internet (“Heart”)
They provide us with the online platform that allows us to show our services to you. Any data you provide is stored through Heart’s data storage and databases. They store your data on a secure server behind a firewall.
Heart has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures.
We also offer HTTPS secure access to all areas on our site. This will encrypt information that is sent between your browser and our web server.
In order for some of these technologies to work properly, a small data file (“cookie”) must be downloaded and stored on your device.
By default, we use both transient and persistent cookies for purposes of session authentication, security, keeping the user’s preferences (e.g., regarding default language and settings), connection stability (e.g., for uploading media), and generally providing and improving our services.
There are two types of cookies (both used on the site):
Session (Transient) cookies: these cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.
Persistent (Permanent/Stored) cookies: these cookies are stored on your hard drive until they expire (i.e based on a set expiration date) or until you delete them.
If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is also available at www.aboutcookie.org.
Please note that deleting our cookies or disabling future cookies may otherwise adversely affect your user experience.
